Be Christmas confident with our extended returns period
Netball UK offers you a special returns policy so you can be confident when you're buying your Christmas presents, gifts & treats.
If for any reason you or the recipient of your gift are not satisfied with any products bought as Christmas presents after Friday 25th October 2024, you can return them up until Wednesday 8th January 2025 for an exchange or refund, provided that the products are returned to us in their re-saleable condition and in the original packaging.
A few important things to note:
- Please ensure to quote your order number on all correspondence and use the returns/exchange form enclosed with your order.
- When returning an item for a refund/exchange we are unable to reimburse the return postage charge. You can view our standard returns policy for more details.
- For obvious reasons, this does not apply to any personalised items, for example trainers with PRINTiD which cannot be returned as per our standard returns policy.
- Nothing in this Christmas returns policy affects your statutory rights.
Last Order Dates
Here's the last order dates for Christmas 2024 for all items in stock in our warehouse:
| DPD Highlands (Services plus the following Scottish Postcodes - AB31 TO AB56, FK17 TO FK21, HS1 TO HS9, IV1 TO IV63, KA27, KA28, KW1 TO KW17, PA20 TO PA78, PH15 TO PH50, ZE1 TO ZE3) | Thursday 12th December at 3pm |
| Royal Mail Tracked 48 | Thursday 19th December at 3pm |
| DPD Offshore (All Channel Islands, Isle of Man & Northern Ireland services) | Thursday 19th December at 3pm |
| Royal Mail Tracked 24 | Friday 20th December at 3pm |
| DPD Saturday & Sunday Services (where available) | Friday 20th December at 3pm |
| DPD Next Day (UK Mainland) | Monday 23rd December at 12noon |
Christmas Closure
Please be aware that our team are having a break over the festive period and Netball UK HQ will be closed from Monday 23rd December until the New Year.
Orders placed after 12noon on Monday 23rd December will be prepared for dispatch on Thursday 2nd January, and questions & return requests will also be dealt with then.