Shipping & Handling

Shipping & Handling

DELIVERY COSTS & SERVICES

All orders received by 3pm (Monday to Friday) will be despatched the same day.

UK STANDARD TRACKED DELIVERY - £3.95/FREE

* Orders over £50.00 are shipped FREE OF CHARGE

* Orders under £50.00 will be charged £3.95

* Service: Royal Mail Tracked 48 Service, allow 2-5 days.

* SMS and e-mail notification

* Key advantage: Delivery is FREE if you spend £50 or over

Please note that it isn't a guaranteed service, but it is fully tracked. No signature is required, and the item can be left safe.

Please allow five days for delivery before contacting our customer services. If you need your order urgently we recommend that you use our DPD Courier Service to ensure your order arrives in time.

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UK EXPRESS TRACKED SERVICE - £1.95

* Available as an upgrade

¢ Orders under £50 - £5.90

¢ Orders over £50 - £1.95

* Available on orders weighing under 2kg

* Service: Royal Mail Tracked 24 Service, allow 1-2 working days.

* SMS and e-mail notification

* Key advantage: Great price when the item usually gets there the next working day without a signature being required.

* This is NOT a guaranteed next day service but in most cases arrives the next day. If you require a guaranteed service, please use our DPD Express service.

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UK DPD COURIER SERVICE - £5.95

* Available on all orders

* Service: DPD Guaranteed Next Working Day Service

* Orders must be placed before 3pm Monday to Friday to be despatched the same day. Eg if ordered on a Friday after 3pm the order will be despatched on Monday to arrive Tuesday.

* Key advantage: One hour delivery window

* PLEASE NOTE: Provide your mobile number as your main telephone contact, DPD will use a text service to update you with delivery details giving you a delivery with a ONE HOUR DELIVERY WINDOW. Your number will not be passed on or used for marketing purposes, it is purely to keep you updated. You will also receive an e-mail advising the same details.

* A signature is required on delivery.

* DPD Next Day does NOT include delivery at weekends or on bank holidays. This is a Monday-Friday service.

* Applies to UK mainland ONLY, the following postcodes will be a two day service:

AB31-35, AB41-54, AB36-38, AB55-56, BT (ALL), FK17-21, G83, HS1-9, IM (ALL), IV (ALL), KA27-28, KW0-17, PA20-78, PH15-44, PH49-99, ZE (ALL)

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UK DPD COURIER SATURDAY SERVICE - £9.98

* Available on all orders

* This is a guaranteed Saturday before 12 noon service provided by DPD.

* Orders must be placed before 3pm Friday to be despatched the same day to arrive on a Saturday.

* Key advantage: Guaranteed Saturday delivery and a one hour delivery window

* PLEASE NOTE: Provide your mobile number as your main telephone contact, DPD will use a text service to update you with delivery details giving you a delivery with a ONE HOUR DELIVERY WINDOW.

* A signature is required on delivery.

* Applies to UK mainland ONLY

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GENERAL INFORMATION ON UK DELIVERIES

All goods will be sent out by Royal Mail or DPD. Evidence of posting fulfils our obligation to deliver.

NETBALL POSTS (with NUK, NBL or SS codes) are sent out by a designated courier. Please check the individual items for specific delivery details. For a faster service please call 0161 626 3936 or e-mail: sales@netballuk.co.uk

Please note that posts with a NUK code have a postage surcharge to the highlands and islands of Scotland.

ONLY the Gilbert and Net1 Netball posts are eligible for International Delivery.

Although we hold thousands of items in stock, there may be a time that products are out of stock, if this is the case we will inform you of an expected delivery date as soon as possible.

CHANNEL ISLANDS

Please ensure you choose the correct country eg: Jersey or Guernsey, this way the VAT will be deducted from your order.

UK - NON MAINLAND

All small items under 2kg can be sent via Royal Mail, however, larger parcels are classed as International. Please see DPD International Delivery for further details.

INTERNATIONAL PARCELS

Your delivery cost is calculated based on the delivery address and the total weight of the order.

Royal Mail International Packet Zone Priority Rates (non-tracked service):

European Union Under 1kg = £6.25 + VAT

European Union Under 2kg = £10.83 + VAT

Rest of the World Under 1kg = £9.99

Rest of the World Under 2kg = £16.99

Delivery Timescale:

Europe 3-5 days

Rest of World 5-7 days

(Doesn't include the day of posting)

DPD INTERNATIONAL DELIVERY (Tracked Service)

Zone 1 including UK Offshore Destinations: £15.00 + VAT

Northern Ireland, Eire, The Channel Islands, Scottish Highlands, France, Germany, Belgium, Luxembourg and The Netherlands

Delivery Timescale: 2 Working Days

Single items weighing up to 31.5kg. Maximum dimensions 175cm length, 300cm girth

Netball UK's Special Netball Zone: Australia, New Zealand, West Indies, USA & Canada

Upto:

1kg = £20.00

1.5 kg = £25.00

2kg = £28.00

3kg = £30.00

4kg = £35.00

5kg = £45.00

6kg = £50.00

7kg = £55.00

8kg = £60.00

9kg = £65.00

10kg = £70.00

Delivery timescale: 3-5 days

Our delivery charges are based on what our couriers charge.

International customers may have to pay an import duty. For information, please contact your local customs office. Country-specific customs duties and taxes are the responsibility of each individual customer.

SMU GARMENTS

All SMU's (Special make up) are made to order, please enquire for expected delivery dates.

NETBALLS

Please note that all the netballs advertised will be sent deflated.

VAT - VALUE ADDED TAX

All orders despatched to the United Kingdom and European Union countries are charged at the current vat rate of 20%.

All other countries will be exempt from V.A.T.

Whether you are charged V.A.T. or not is determined by the shipping destination.